TERMS aND CONDITIONS
TERMS OF DELIVERY
Orders will be processed and shipped within 5-10 days from ordering to DK and within 14 days to international customers (besides holidays). Orders are wrapped in suitable packaging for safe transport. Tiny goods uses PostDanmark and GLS domestically, to other EU countries. Please note that only the GLS shipping is with tracking number. Tiny goods is not responsible for lost or damaged packages. Delivery costs are according to the size and weight of your order.
Unfortunately tiny goods can not offer free shipping for returned deliveries which have not been picked up. In this case, please transfer the postage amount to our bank account before we resend your order.
If the parcel content damaged during transit you must report this immediately - latest two days prior received the goods and contact us for replacement.
Other reclamations have to be made per e-mail within 14 days from the actual delivery date.
Returns must be notified within 14 days after delivery. Returned products will be accepted in original packaging and conditions as they were sent. Once tiny goods has accepted reception, you can either choose to exchange the item or get your money reimbursed to your account. Unfortunately tiny goods can not offer free shipping for exchange of goods. You cover the cost of the return shipping.
Please keep the postal receipt documenting that you have returned the goods. Tiny goods can not compensate for goods lost during the return.